Return and exchange policy:
We do not issue refunds for returned merchandise and cannot honor exchanges for any merchandise that is sent back to us after 30 days, has been used, or is not in its original new condition. We will accept your return for a merchandise exchange only (you will incur a 15% restocking fee plus shipping & handling). We do not offer refunds for any item.

Restocking Fees:
There is a 15% restocking fee for returns. If we receive an undeliverable package back it will be treated as a return and be subject to a 15% restocking fee plus you'll need to re-pay for the shipping to have it shipped again.

Defective or damaged item returns:
We must be notified within 48 hours of delivery to replace a defective item. If a product is returned due to manufacturing defects, we will happily make an exchange for the merchandise of equal value or reorder you the same item. Please note, damaged merchandise is not the same as defective merchandise. Defective is a manufacturer's flaw. If you receive something defective, we will exchange the item for a new one. A damaged item is a rip or tear or possibly due to the shipping carrier. If this is the case, you will need to place a claim with the carrier immediately then notify us. Please do not return it to use first as this will void the carriers responsibility.

Shipping Charges:
We pay shipping charges on the return of items due to manufacturing defect only. Unless the return is for a defective product, you are required to pay all shipping charges. To be approved for returns please email us at info@sleevesclothing.com We cannot accept exchanges or returns without a return authorization. Please ship the original and unused item with your return order number to us.

Shipping your return:
For your protection, we recommend you use Federal Express, UPS, the US Postal Service or any other delivery service with delivery and tracking capabilities. The customer is responsible for all shipping and packaging costs related to exchanging or returning an item. We are not responsible for lost or misdirected returns. We cannot accept returns COD. Your exchanged or returned items must reach us within 10 days from the return order number date. Items received after 10 days will not be accepted for exchange or return and will be shipped back to you.

Canceling an Order:
You need to contact us within 2 hours of placing the order to cancel. Due to our commitment to processing your order in a timely fashion, once the checkout process is completed, we process your within an 24 hours) notify our warehouse and manufacturers to prepare your order for shipment. Orders cannot be cancelled once they have been processed. We apologize for any inconvenience that this may cause you.

Customer Service:
We pride ourselves on our customer service. We are always willing to assist you with any issue you may have. The best way to reach us is by email. We will respond as soon as possible.

Email: info@sleevesclothing.com

Phone number: (818) 782-4177 ext. 2

Please note that due to various email settings, our email message may be delivered to your spam or bulk mail folder. Should you not receive a reply from us, you may have entered your email address incorrectly or your spam filter won't let us through. If you have emailed us, and have not gotten a reply within 48 hours, your mail to us could have been sent to our spam folder as well, so please try again, or give us a call.